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Teamviewer Reviews

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Overall Rating

4.5
13 Reviews
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About Teamviewer

TeamViewer is a remote connectivity software that allows users to connect to and control remote computers. It's a comprehensive solution for remote access, control, and support that works with almost every desktop and mobile platform, including Windows, macOS, Android, and iOS.

Key features include remote device control, multiplatform access, iOS and iPad OS screen sharing, time-saving shortcuts, in-session automation, session recording, multi-user support sessions, service desk, secure unattended access, mobile device access, VPN alternative, Wake-on-LAN, file transfer, remote printing, and 4K multi-monitor support.

TeamViewer also offers TeamViewer Remote, a web client that allows users to connect without any downloads. It's the next generation of the world's most trusted remote access and support solution.

In addition, TeamViewer provides TeamViewer Tensor, a remote connectivity platform that allows enterprises to scale, manage, and secure support experiences efficiently.

These features and solutions are designed to increase productivity, enhance customer satisfaction, and reduce costs by enabling efficient and secure remote work, support, and collaboration. The availability of these features may depend on the specific TeamViewer plan chosen. For the most accurate and up-to-date information, it's recommended to check the official website.

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Teamviewer Customer Reviews (13)

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Yasmin Dyer
Yasmin Dyer
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Jul 28, 2024
Yannick Van Eerden
Yannick Van Eerden
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Jul 28, 2024
Vincent Carroll
Vincent Carroll
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Jul 28, 2024
William Floyd
William Floyd
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Jul 28, 2024
Vicuska Veress
Vicuska Veress
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Jul 27, 2024
Birgit Schwab
Birgit Schwab
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Jul 27, 2024
Indira Karataev
Indira Karataev
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Jul 27, 2024
Madison Briggs
Madison Briggs
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Jul 27, 2024
Albertus Seegers
Albertus Seegers
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Jul 27, 2024
Kevin Bosch
Kevin Bosch
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Jul 25, 2024

Teamviewer Customer’s Q&A

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Teamviewer Features and Benefits

TeamViewer is a comprehensive remote access, remote control, and remote support solution that works with almost every desktop and mobile platform, including Windows, macOS, Android, and iOS. Here are some of its key features and benefits:

  • Remote Device Control: Control a computer, tablet, or smartphone remotely from your own device.
  • Multiplatform Access: Connect from PC to mobile, mobile to PC, or even mobile to mobile.
  • iOS and iPad OS Screen Sharing: Enhance your remote support by mirroring iPhone and iPad screens to a remote device.
  • Time-Saving Shortcuts: Access TeamViewer’s top tools and features fast with the QuickSteps toolbar, handy shortcuts, and options to customize your dashboard and user experience.
  • In-Session Automation: Use pre-defined scripts to automate and save time on routine tasks.
  • Session Recording: Record your remote support sessions for quality control, training purposes, or documentation.
  • Multi-User Support Sessions: Invite additional experts to a remote support session to work collaboratively, or handover the session entirely.
  • Service Desk: Automate inbound support requests, balance workloads, and instantly start remote support sessions for faster problem resolution.
  • Secure Unattended Access: With the right permissions, approved users can securely access unattended computers and Android devices.
  • Mobile Device Access: Access your devices from your phone anytime with the TeamViewer mobile apps or connect to your mobile devices from your desktop PC.
  • VPN Alternative: Get enterprise-class security and scalability without the expense or complexity of a traditional VPN.
  • Wake-on-LAN: Wake your sleeping devices remotely with a TeamViewer client whenever you need to access them.
  • File Transfer: Securely transfer files of any size thanks to end-to-end encryption and rapid transfer speeds.
  • Remote Printing: Access your laptop remotely and print the files you need — TeamViewer automatically detects locally-installed printers.
  • 4K Multi-Monitor Support: Full resolution and support for multi-monitor-setups. Use TeamViewer’s industry-leading intelligent scaling technology to match the ultra-high resolution of a remote computer with the display computer.

These features are designed to increase productivity and customer satisfaction by enabling efficient and secure remote work, support, and collaboration. They also help reduce travel and costs associated with in-person support. Please note that the availability of these features may depend on the specific TeamViewer plan you choose.

Teamviewer Pricing

TeamViewer offers several pricing options:

  • TeamViewer Premium: This plan costs US$112.90 per month (billed yearly) and allows access to up to 300 unattended devices. It includes 15 licensed users, 1 concurrent connection (channel), and up to 10 concurrent sessions per channel (in tabs).

  • TeamViewer Corporate: Priced at US$229.90 per month (billed yearly), this plan provides access to up to 500 unattended devices. It includes 30 licensed users, 3 concurrent connections (channels), and up to 15 concurrent sessions per channel (in tabs).

Please note that these prices are subject to change and it's recommended to check the official website for the most accurate and up-to-date information.

Payment Method

TeamViewer accepts payments via different methods:

  • Wire transfer
  • Paypal
  • Paypal Express checkout
  • Credit card
  • Debit card

For customers in the USA, Europe, Middle East and Africa, Canada and Latin America, and Asia Pacific including Australia and New Zealand, please enter the invoice number in the remarks column.

For more information on payment methods available for your country, or to pay by credit card, you can find and use the payment portal on the second page of your invoice. Within the Payment Portal, you can also update the credit card associated with your TeamViewer license. You will need the email address used for purchase as well as the invoice number associated with the license in order to load the payment portal or credit card update portal.

Debit Card payments are accepted via the following debit cards: MasterCard, Visa, AmericanExpress, JCB, Diners Club, Discover, VisaElectron, Maestro, Debit Mastercard.

For Brazil, Boleto is accepted. For China, UnionPay is accepted. For Denmark, Dankort is accepted. For France, Carte Bleue and Carte Bancaire are accepted. For Italy, CartaSi and Postepay are accepted. For Spain, 4b, Euro6000, and Servired are accepted. For Japan, please click the link below and read in the Japanese Community.

PayPal payments can be made at teamviewer.com/payment or directly to [email\u00A0protected] . Please refer to the invoice number.

TeamViewer also accepts international Bank transfers. Below please find all account details with account number and Swift code for payment purposes. See wire transfer data here. IMPORTANT: Please enter the invoice number in the remarks column.

Customers in the USA can pay by check.

Teamviewer FAQs

FAQ

Teamviewer Alternatives

Here are the top 10 alternatives to TeamViewer:

  1. Chrome Remote Desktop
  2. Anydesk
  3. NoMachine
  4. Gotomypc
  5. Zoho Assist
  6. Splashtop
  7. RealVNC
  8. LogMeIn
  9. ConnectWise ScreenConnect (Formerly Control)
  10. Remotepc

These alternatives offer a variety of features and cater to different needs of users, such as operating systems and features. Each solution focuses on different primary goals like security, user experience, performance, and pricing. They are all excellent choices for remote desktop tools. Some of them are free, while others offer paid services with additional features. Choose the one that best fits your needs.

FAQ

How To Open A Teamviewer Account?

To open an account on TeamViewer, follow these steps:

  1. Open TeamViewer.
  2. Go to the Computers & Contacts menu and click on Sign Up.
  3. Enter your name, e-mail/username, and your password in both fields, then click Next.
  4. You will see a message saying that you have received an e-mail to verify your account. Click Finish.
  5. Access your inbox and open the account verification e-mail called [Action required] Verify your TeamViewer account. Click on Verify my Account.
  6. You will see a message saying that your account has been verified. You can now get back to TeamViewer and get started.

Note: You can protect your TeamViewer account via Multi-Factor Authentication. Depending on your preferences, you can use Authenticator App. The token is invalid or expired The TeamViewer account must be verified within one day by clicking on the verification link in the email. If the TeamViewer account was not verified within this period, the verification link of the email will expire, and the error message The token is invalid or expired will appear for you. In this case, proceed as follows:

  1. Please log in under login.teamviewer.com with your TeamViewer credentials (e-mail and password).
  2. You now have the option to receive the email again with a new verification link.
FAQ

Teamviewer Return Policy?

TeamViewer offers a 7-day-money-back guarantee for newly purchased licenses or AddOn licenses. This policy allows customers to return their purchase within 7 days and receive a refund or cancellation of their invoice. However, this guarantee does not apply to renewals. To request a cancellation or refund, customers need to create a ticket. If customers cannot locate the emails from TeamViewer, they are advised to check their spam and junk folders and ensure their email provider is not blocking the domain @teamviewer.com. If the emails still cannot be located, customers are advised to get in touch with the TeamViewer support team via phone for assistance. They should provide the purchase email and let the support team know they can provide proof of payment.

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